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I want to delete the MusicMatch Jukebox from my Computer, so I went to the Add/Remove Programs and hit Remove for it and then my Coputer wont do it and says something about Startup.EXE, what am I doing wrong? Thanks!!!
 

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here are the uninstall instructions I received from musicmatch tech support...


The following steps will take you through a very thorough uninstall and
reinstall of Musicmatch Jukebox:

Step 1: Make sure all Musicmatch applications are shut down.
- Close Musicmatch Jukebox.
- Open the Task Manager (use the CTRL+SHIFT+ESCAPE key-combination on
your keyboard.)
- Click the "Processes" tab.
- Click the "Image Name" column title to sort the list alphabetically.

If any of the following applications appear in the list, highlight the
application then click the "End Process" button:

setup.exe
mmjb.exe
mim.exe
mimboot.exe
mmdiag.exe
mm_Tray.exe
mm_TDMEngine.exe
mmjbburn.exe
mmjblaunch.exe
mm_server.exe

Note: Ending a process may take several seconds. You may see a message
indicating that the application is not responding during this time. This
is normal. Simply click the "End Now" button if you see this message.

- Exit the Task Manager.

Step 2: Uninstall Musicmatch Jukebox using Add/Remove Programs
- Click the Start button on the Windows taskbar.
- Click "Control Panel".
- Click "Add or Remove Programs".
- Select "Musicmatch Jukebox".
- Click the "Change/Remove" button.
- Select "Yes" if you are asked to verify that you want to remove any
shared files.
- Reboot your PC.

Step 3: Remove any leftover files that were not automatically removed
during uninstall.
- Delete any remaining Musicmatch Jukebox shortcuts from your desktop
- Close any applications that are currently running on your system. This
includes any system tray applications (next to the clock on the
Taskbar.)
- Right-click on the Start button.
- Click "Explore".
- Navigate to the folder where Musicmatch was installed:

Example: C:\Program Files\

- Locate the "Musicmatch" directory, highlight it and press the delete
key on your keyboard.
- Confirm that you want to delete it.
- Navigate to C:\Program Files\Common Files\
- Delete the InstallShield folder.
- Navigate to the Windows Temp directory.

Example: C:\Documents and Settings\user\Local Settings\Temp

- Delete the files and folders in the Temp directory. Note: Any files
that are in use will not be deleted.
- Navigate to the application data folder on your hard drive:

Example: C:\Documents and Settings\user\Local Settings\Application Data\

- Locate the "Musicmatch" directory, highlight it and press the delete
key on your keyboard.
- Confirm that you want to delete it.

Note: Replace "user" with your Windows account name. The Local Settings
folder is a system folder and may be hidden. To unhide system folders
follow the instructions at the following URL:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx

Step 4: Remove leftover registry entries that were not automatically
removed during uninstall.
- Click the Start button.
- Click "Run"
- In the "Open" field type: regedit
- Click OK.

The Windows Registry editor should now be open. IT IS VERY IMPORTANT
THAT YOU FOLLOW THE NEXT STEPS EXACTLY!

- In the left window pane you will see six main folders.
- Click the + next to the "HKEY_LOCAL_MACHINE" folder.
- Click the + next to the "Software" subfolder.
- You will see a list of folders in alphabetical order. If a
"Musicmatch" folder exists, highlight it then press the delete key on
your keyboard.
- Click "Yes" when you are asked to verify that you want to delete the
folder.
- Close the Windows registry editor.
-Restart your computer.
 
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