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Discussion Starter #1
I ordered a master cyl from Toyota of Dallas because I knew I would need to replace it eventually.
Unfortunately my VIN says I have ABS but actually my truck does not have ABS so I got the wrong part.
I did not know I had the wrong part because it took about 9 months for me to get around to the install.

When I noticed, I quickly ordered the correct part from them and asked if I could return the original order not expecting them to take it back after almost a year.

Much to my surprise they accepted it and gave me a full refund, not even charging a re-stocking fee!

How many businesses would do this whether brick and mortar or internet? My guess, zero.
 
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