Icon website says they no longer rebuild in house and shocks should be sent to a service center (fewer service centers are available?). That is not a good sign folks. Not sure if they sponsor the site but it may be time to send in your coils while you can, a few shops are still listed as service centers. This is Donahoe 2.0 (previous owner of Icon for those yearlings out yonder). I could be wrong but any info?