One complaint Will - WTF do you ship "Signature Required In Person"? At least give us the option of signing the UPS slip so they can leave it the next day! Now I'm going to have to hunt down the UPS guy to get my lights
Or better yet, have a screen when you place your order/checkout that asks if we accept the responsibility for the product when UPS says it's delivered (ie - no signature required)
This is really a bummer because otherwise, the communication and service has been TOP NOTCH!