ordered the richmond lock right about a month ago (replacing the first i bought, due to a cracked coupler and blown rear end.) they sent me one wrong coupler and one right one. i called richmond and let them know that they did and i was told one was being shipped out "right away". here it is two weeks later and no coupler i called this morning and they were being machined. wtf, why couldnt he just tell me its going to be a few weeks?? now they are going to SHIP OUT the middle of next week. i am very un happy with the richmod CS. has anyoune else had trouble with richmond??